Salesforce | Integrations | Ampersand - Ship a Deep Salesforce Integration

Ship deep Salesforce integrations in days

Salesforce is a complex, multi-SKU ecosystem that exposes data through interfaces like SOAP APIs, Apex triggers, and SOQL (to name a few). With Ampersand, you can get this integration live for your customers in days.

Build a custom data model to handle complex configurations

No two Salesforce instances are the same. Every customer will have custom fields, custom objects, and tenant-specific semantics. AI agents need infrastructure that understands Salesforce at the per-tenant level.

3 / 4 customers

3 / 8 customers

Enable software and agents to take bi-directional action

With Ampersand, your engineers don’t need to deal with Salesforce’s 15+ APIs. Simply declare the actions you want your agents to take: read, write, subscribe, search, proxy. No need to learn Apex or SOQL.

Ensure your Salesforce integration is always available

  • Managed auth

    Fully offload management of Salesforce OAuth tokens or JWT keys. Support integration-only users for security-conscious customers.

  • API quota protection

    Work around Salesforce’s strict quota limits and prevent your integration from accidentally consuming all your customers’ quotas.

  • Schema drift detection

    Proactively surface object, field, and permission changes that will impact your integration.

Jeson Patel CTO at @11x
“If you have ever integrated with a CRM, you know how complicated that is. It is actually the number one source of issues that we run into with our customer integrations. And Ampersand removes a lot of that complexity. I want my teams to be focused on building the product, and not having to focus on complex CRM integrations.”
11x See full case study
Jeson Patel

Not all Salesforce integrations are created equal

Salesforce is the primary system of record for go-to-market software applications and AI agents. With Ampersand, your developers can create a best-in-class Salesforce integration.

In-House DIY Build Unified APIs Embedded iPaaS Ampersand
Data schema that works for all customers Lots of switch statements and special casesOnly access standard objects and fieldsBuild customer-specific workflows Flexible model with mappings
Real-time data Good luck, Salesforce doesn’t have webhooksNo real-time dataYou can get real-time data, but not batch data You pick between real-time data and scheduled syncs
Schema drift protection Manual incident debuggingNot supportedNot supported Get notified about schema changes
OAuth token custody You own the tokens, but you also have to manage refreshesVendor lock-inVendor lock-in Export at any time via API
Integration workflow Imperative custom codeSingle API clientDrag-and-drop, not integrated with Git Declarative manifest you can version control

Questions people ask before they book a demo

  • Does Ampersand support deep Salesforce integrations?

    Ampersand goes deep on Salesforce, NetSuite, HubSpot, Microsoft Dynamics 365, QuickBooks, Sage Intacct, and Xero, among other systems of record. See the integrations catalog.

  • Does Ampersand offer a unified API?

    Ampersand doesn’t offer a unified API. It works with Salesforce’s own objects and fields as each customer sets them up, which differs from how a unified API works. We also give you the primitives to build your own unified data model.

  • How does Ampersand compare to Merge for Salesforce integration depth and custom object support?

    Ampersand has first-class support for custom objects and fields, while Merge does not. See the comparison guide between Ampersand and Merge.